FAQ

1. What is Dance Mom Essentials?
We create stylish, comfortable t-shirts made specifically for dance moms who proudly support their dancers at recitals, rehearsals, and competitions.

2. What sizes do your shirts come in?
Our t-shirts are available in a wide range of sizes, from XS to 3XL. Please check the sizing chart on each product page for exact measurements.

3. How long does it take to receive my order?
Orders are typically processed and shipped between 4-7 days, and shipping usually takes 2-5 business days after that. You’ll receive a tracking number once your order is shipped.

4. Do you offer free shipping?
Yes, we offer free shipping on orders over $75 within the U.S.!

5. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link. You can use this to monitor your package’s progress.

6. What is your return policy?
We accept returns on items that are incorrect, damaged, or defective. Please contact us within 30 days of purchase to initiate a return. Unfortunately, custom or personalized items are non-returnable.

7. Is there a restocking fee for returns?
No, there is no restocking fee.

8. How do I initiate a return or exchange?
If you need to return or exchange an item, please contact us at dancemomessentials@gmail.com with your order details and a description of the issue. We’ll guide you through the process.

9. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), Apple and Google Pay, Paypal, Venmo, Meta Pay and Shop Pay.

10. How can I contact customer support?
You can reach us by email at dancemomessentials@gmail.com for any questions or concerns. We’re here to help!